ELEVATING TEAM ENERGY AND PERFORMANCE

BUSINESS OBJECTIVES

  • Increase team effectiveness
  • Boost business results
  • Expand accountability
  • Encourage sharing of information, knowledge and skills
  • Foster a sense of contribution and value
  • Cultivate enhanced internal & external customer relationships
LEARNING OBJECTIVES

  • The ingredients of creating high performing, dynamic teams
  • Awareness and appreciation for the diversity and uniqueness of skills, strengths and talents on a high performing team
  • A heightened insight of obstacles a team my face
  • Ideas and strategies to circumvent obstacles
COURSE CONTENT [FULL DAY DESIGN; CAN BE TAILORED]

  1. Introduction and Team Talent Identification
    • Focus on your goals
    • Competency wish list
    • Talent identification tool

  2. Team Strengthening
    • Identify the strengths and gaps within the team
    • Isolate potential combustion points of maintaining the gaps
    • Recognize alternate strategies to overcome the gaps
    • Uncover both intangible and tangible benefits of mending the gaps

  3. Relationship Focus
    • The impact of effective communications
    • Four communications styles that boost the value of our customer relationships
    • Individual accountability to foster more respectful interactions and reactions
    • Improved communications = Improved bottom line

  4. Five "P"s of cultivating successful relationships [optional: sales/managers/entrepreneurs]
    • Professional/Personal Image
    • Purpose
    • Preparation
    • Presentation
    • Post Activities

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